Category Archives: ecommerce

Stopshop: A tale of exceptionally good service

It’s an unfortunate fact that bloggers/consumers/people rarely write about their good experiences when it comes to service. Maybe it’s because we expect it should be the norm. Maybe it’s because we don’t get good service that often. Maybe it’s just that bad service motivates us to write in that single moment of frustration in the […]

SA study: More people banking with their mobiles than PCs

According to respected market research organisation World Wide Worx, the number of people banking from their cellphones has exceeded that of people banking from their PCs in South Africa. More than a quarter of bank customers are turning to their cellphones for services ranging from informational transaction types such as balance enquiries to financial transaction […]